GoPayment Support

For the steps below, you can select multiple emails/phone numbers to send a message, by separating them with a comma.

During a sale

1. Sign in to GoPayment on your supported mobile device.
2. Process a credit card transaction as normal.
3. Once the credit card transaction is approved, an option will appear to send a copy of the receipt to your customer. Enter the email/phone number where the receipt will be sent.
4. The email will appear in your customer's email with your merchant email address as the sender.
   

For a previous sale

To send receipts for any of your past 25 transactions.

1. Log in to GoPayment on your supported mobile device.
2. Go to the History section and search for the transaction you wish to send a copy.
3. Click on the transaction to display a detail view and select the Send Receipt option.
4. A field will appear for the email/phone number of the customer you wish to send an instant message. Enter the email/phone number where the receipt will be sent.
5. The email will appear in your customer's email with your merchant email address as the sender.

GoPayment online also allows you to send receipts from the last six months of transactions. These receipts are email only.

Note: At this time, GoPayment does not provide a printer for receipts, but you can always print the receipt from GoPayment online using a standard printer if you wish to have a paper copy for your records.